Getting Started
with eRequests

eRequests is available in Gentu now and ready to use. To get setup, follow the steps on activating and configuring via the Gentu Knowledgebase article.

Once in the Gentu interface, simply click the ‘Add’ button and select the ‘Request’ option from the drop-down menu. Ensure you select ‘Australian Clinical Labs’ as the laboratory provider so you have access to the correct test menu.

For a full video demonstration of the new eRequests feature in Gentu, CLICK HERE.

Genie users v10.2.7 and above:
eRequests is built into v10.2.7 and above. Visit Creating eRequests to get started.

Genie users v10.2.2 - v10.2.6:
To enable eRequests, we recommend upgrading to the latest Genie version as no additional steps are required. However, if you wish to stay on your current version, you will need to follow the steps on Activating and Configuring.

Genie users v10.2.1 and below:
You will need to upgrade to a newer version to start using eRequests.

Once in the Genie interface, navigate to the ‘Tools’ menu at the top of the page and select ‘Add eRequest’ from the drop-down menu. Ensure you select ‘Australian Clinical Labs’ as the laboratory provider so you have access to the correct test menu.

For a full video demonstration of the new eRequests feature in Genie, CLICK HERE.