COVID-19 Update for Victoria
Published September 2020
This year, the restrictions put in place to stop the spread of COVID-19 quickly forced us to change the way healthcare services are provided in Australia.
We saw a dramatic increase in the number of our referrers opting to use telehealth consults, via phone or video, for patient appointments, with the previous face-to-face method of consults only being offered where necessary. So, we knew we had to adapt quickly to support you in ensuring your patients could still access pathology services.
An electronic pathology request form was added to our website and a Telehealth button made available on eOrders (for MedicalDirector Clinical 3.18+), allowing pathology request forms to be emailed directly to patients.
We also wanted to ease patients’ concerns of visiting collection centres during COVID-19 and so we implemented strict cleaning protocols and social distancing measures in all our collection centres. When we began collecting pathology specimens for COVID-19, in selected collection centres, strict PPE and patient collection procedures were put in place.
As Australia’s response to the COVID-19 pandemic continues to change, our focus will remain on providing you with the best pathology services and diagnostics available, to help you manage the health of your patients. We thank you for continuing to support Clinical Labs throughout this challenging time.
For up-to-date COVID-19 testing information for Victoria, including collection centres and opening hours, CLICK button below. COVID-19 Collection Centres Victoria
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